Communication

Rachel-Ann here. All the problems and arguments I've had in the past week all had the same thing going wrong: A lack of communication. We all want to be heard and understood, but it seems the other party is distracted or has a lot on their mind so they aren't hearing you. I have the same problem too, so I don't always blame the other party.

Communication is vital in all relationships business and personal. However, we all get lazy on this. We expect the other person to know what we are thinking, feeling, and what we need. Whenever they can't, we get angry. Here are some tips I've learned about communication both personal and business:

1.) Give the other person your undivided attention. I know its hard in this age of techonology not be distracted by our electronic toys and text messages. However, put that stuff down and let other person know you have their undivided attention.

2.) Eye contact (this only works in person) is very powerful. It shows the other person you are there and they have your full attention.

3.) When all the phone, let the other person know you are engaged in the conversation by ocassionally saying uh hu or hmmm. Avoid "yes" because it show you agreeing with them when you don't. I am guilty of throwing in a yes when I actually mean "I understand what you saying". I have agreed to some werid things.

4.) Voice tone and inflection are very important. Voice tone is more important than what you are actaully saying. Try to have your voice have positive energy behind it.

5.) Turn off the internal noise. Instead of thinking about what to say next, let the other person finish their sentance. In doing so, you will find more detail in what you need to know.

6.) Don't interrupt. This is *very* rude! Only interupt when a person is being abusive or obnoxious. Let the other person have time to say what they need to say and in their own style. Nothing turns a relationship sour faster than being interrupted and rushing. People find this threatening.

7.) Don't be afraid to ask for clarifcation. Not only does this show you are interested in understanding them, but it will help clarify what you need to know. I never get offended by being asked to explain.

Well, this is all I can think of for now. I know communication is something not only I, but a lot of people need to work on.

Thank you for reading,

Rachel-Ann